Written messages can be a difficult way to communicate with people of other cultures. Do not worry though, there are ways in which you can write that can make your message interculturally competent. In written messages we cannot use oral words or pick up body language. We must create a letter or email tailored to the culture to which we are sending it. We need to use a suitable tone and style of writing depending on who we're writing to.
Here are some tips for writing successful messages to different cultures:
- Use correct grammar
- Short sentences and paragraphs
- Organize message to appeal to the reader
- Learn the local writing and formatting styles
- Careful citing numbers
- Clarify words that may be confusing
- Avoid idioms, contractions, jargon, slang, etc.
- Use titles, last names, and other signs of status
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