Communication plays a huge role in improving intercultural proficiency. We need to be able to effectively communicate with people of all cultures to achieve success in business. Oral communication is arguably the most effective form of communication with people of different cultures. Did you know that most global business deals are actually done in English? Luckily for us, we don't actually need to know other languages to be successful in global business.
Here is part of an article by englishonline.org titled 'English the Global Language'.
"For
many years now we have been referring to English as a global language .... as
the language of communication
and technology. Everybody seems to be learning English and it isn’t uncommon to
see English being
used as a means of communication between .... let’s see ... a German scientist
.... and an Italian politician.
These days ... if you don’t know English, you are in danger of being excluded
from what’s going on ... in
education, at work ... and especially in the world of technological advances."
You can find the whole article by clicking here.
Although we may not need to learn other languages, here are some tips to improve oral communication with different cultures:
- Avoid using slang, jargon puns, etc. Use simple English, no big words or idioms.
- Don't speak too fast, and enunciate clearly.
- Encourage feedback.
- Observe messages given by the eyes, this can help identify someone who is lost.
- Frequently check for comprehension. Make sure they understand before moving on to something else.
- Accept the blame for misunderstandings.
- Do not interrupt.
- Smile only when appropriate.
- Always follow up in writing.
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